Terms & Conditions
Welcome to Emono Shop. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
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Emono Shop is a Bangladesh-based online store offering 100% authentic Japanese skincare and makeup products.
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We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Product Authenticity
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All products sold at Emono Shop are imported directly from Japan and are 100% authentic.
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Product images and descriptions are as accurate as possible. Slight variations may occur due to lighting or updates from manufacturers.
3. Pricing & Payments
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All prices are listed in Bangladeshi Taka (BDT).
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Payments can be made via bKash, Nagad, or Cash on Delivery (COD).
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For bKash payment: Use our merchant number +880 1723-380244.
4. Order Confirmation
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After placing an order, you will receive confirmation via WhatsApp, Facebook Messenger, or SMS.
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We reserve the right to cancel any order due to product unavailability, incorrect pricing, or suspected fraud.
5. Shipping & Delivery
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We ship across Bangladesh through trusted couriers like Pathao, RedX, and SA Paribahan.
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Delivery within Dhaka: 1-3 business days
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Outside Dhaka: 2-5 business days
Please see our Shipping Policy for full details.
6. Returns & Exchanges
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Returns and exchanges are accepted only for defective, damaged, or incorrect items.
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You must contact us within 48 hours of delivery.
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Please refer to our Return & Exchange Policy for details.
7. Privacy Policy
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We value your privacy. Personal information collected is used solely for order processing and communication purposes.
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We do not share your information with third parties without your consent.
8. Use of Website
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You agree not to misuse our website or interfere with its normal operation.
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Content and images on the website are owned by Emono Shop and cannot be used without permission.
9. Contact Information
For any questions or concerns regarding these Terms & Conditions, feel free to contact us:
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Facebook: Emono Shop Page
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WhatsApp: +880 1723-380244
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Email: emonoshop24@gmail.com
Thank you for choosing Emono Shop – Your Destination for 100% Authentic Japanese Beauty in Bangladesh 🇯🇵❤️
